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Lotour tire

Welcome to the Lotour Tire FAQ page!

 As a leading manufacturer of truck and motorcycle tires, we understand that our customers may have questions about our products, services, and processes. This FAQ section is designed to provide you with clear and concise answers to the most common inquiries we receive. Whether you’re looking for information on tire specifications, purchasing options, or maintenance tips, you’ll find it here. If you need further assistance, our dedicated customer service team is always ready to help. Thank you for choosing Lotour Tire, where quality and performance meet reliability.

Your questions answered

Pre-Sales FAQs:

We offer a wide range of motorcycle and truck tires, including various sizes and tread patterns. Please visit our product catalogue for detailed information.

Yes, we can provide samples for evaluation. Please contact our sales team to discuss your requirements and arrange for a sample.

Yes, all our tires meet international quality and safety standards. Specific certifications can be provided upon request.

Our product specialists are available to help you select the best tire based on your vehicle type, usage, and driving conditions. Contact us for personalized advice.

We accept various payment methods including wire transfer (T/T), Letter of Credit (L/C), and other options depending on the order size and your location.

Your questions answered

During Sales FAQs

We will arrange production within 3 days after receiving the deposit, and deliver the goods according to the production schedule. The delivery time is approximately 45-60 days.

Yes, we can customize according to your brand, packaging, and label requirements. We will design the pattern you like.

We will provide you with the best shipping price based on the delivery time and destination. Contact us for a detailed quote.

 Our minimum order quantity is a small cabinet of 20GP. For detailed information, please get in touch with our sales team.

Yes, we provide customers with market protection and ensure that market regulations are not disrupted.

Your questions answered

After-Sales FAQs

 If you have a warranty claim, please contact our customer service team with the details of your issue. We will guide you through the process and ensure a timely resolution.

We offer advertising support and publicity tailored to your local market needs. Contact us to discuss your specific requirements.

Yes, we will customize promotional products according to your local needs to help you effectively promote our tires.

We welcome your feedback and suggestions. You can submit them through our website’s contact form or email our customer support team directly.

If you encounter any issues with your order, please contact our customer service team immediately. We are here to help resolve any problems quickly and efficiently.

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Download Catalogue

Download Catalogue MT